by Riesner Consulting | Nov 21, 2021 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Employment opportunities,, Practice Management, Staff Management
When my husband Tony has his dental practice a usual occurrence was to have candidates for a position do a “working interview.” We wanted to see how they were in the office, around other staff members and patients, and how they performed the job they would be...
by Riesner Consulting | Oct 21, 2021 | Communication, covid19, Dental Practice Management Consulting, Dental Practice Systems, Employment opportunities,, Leadership, Practice Management, Staff Management
Every business, everywhere, is looking for help. Dental offices are no exception. Most of my clients are operating their offices with a very lean staff, and with difficulty. Staff members have left because of a change in their family situation, because of ill...
by Riesner Consulting | Sep 26, 2021 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Practice Management, Staff Management, Treatment Planning
We are so fortunate in dentistry to be able to employ the services of Dental Hygienists. Hygienists are professionally licensed by each state and are uniquely trained to provide dental oral maintenance services for our patients. Our patients are taught by...
by Riesner Consulting | Aug 30, 2021 | Communication, Dental Practice Systems, Employment opportunities,, Leadership, Practice Management, Staff Management
Thanks to Gabrielle Henderson @gabriellefaithhenderson on Unsplash. So many doctors complain to me over and over again about the poor performance of a staff member. They are so fearful that, if they confront the staff member, they might lose them because they...
by Riesner Consulting | Jun 12, 2021 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Leadership, Practice Management, Staff Management
In most dental practices, there really is no official Office Manager. First of all, the number of employees is too small, and no one wants to be “managed.” The day-to-day work goes on and the office makes a profit but often the office could do a lot better. The...
by Riesner Consulting | May 16, 2021 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Leadership, Practice Management, Staff Management
Photo by Ani Kolleshi on Unsplash A few weeks ago, a client told me that two patients approached him in church and told him that there were things in his office that were not being managed well. Had they not been clients of long-standing, they probably would have just...
