by Riesner Consulting | Jun 17, 2022 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Leadership, Practice Management
My dad was a really smart man. He unfortunately never got the opportunity to go to college, but he was a good businessman and a good salesperson. I thought he was really sensitive and wise. One day, we were waiting in the car while my husband ran an errand, and...
by Riesner Consulting | May 21, 2022 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Leadership, Marketing, Practice Management, Staff Management
One of my clients had a serious staff problem recently. He had been in the habit of allowing his team members to take Paid Time Off with pay before the benefits had accrued. He had published an addendum to his Handbook stating that if a staff member left...
by Riesner Consulting | Apr 4, 2022 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Leadership, Practice Management, Staff Management
Photo by NeONBRAND on Unsplash It takes so long to train a new dental assistant, especially one that has no previous dental experience. The best advice that I have given to my clients is to take a photo on your cell phone of each type of set up for treatment and have...
by Riesner Consulting | Nov 21, 2021 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Employment opportunities,, Practice Management, Staff Management
When my husband Tony has his dental practice a usual occurrence was to have candidates for a position do a “working interview.” We wanted to see how they were in the office, around other staff members and patients, and how they performed the job they would be...
by Riesner Consulting | Oct 21, 2021 | Communication, covid19, Dental Practice Management Consulting, Dental Practice Systems, Employment opportunities,, Leadership, Practice Management, Staff Management
Every business, everywhere, is looking for help. Dental offices are no exception. Most of my clients are operating their offices with a very lean staff, and with difficulty. Staff members have left because of a change in their family situation, because of ill...
by Riesner Consulting | Sep 26, 2021 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Practice Management, Staff Management, Treatment Planning
We are so fortunate in dentistry to be able to employ the services of Dental Hygienists. Hygienists are professionally licensed by each state and are uniquely trained to provide dental oral maintenance services for our patients. Our patients are taught by...