by Riesner Consulting | Oct 27, 2022 | Dental Practice Management Consulting, Dental Practice Systems, Practice Management, Staff Management
You really believe that you can change lives by providing dental care to your patients, but do you provide that care regularly to your employees? Do your staff members get dental checkups only when there is a cancellation that cannot be filled? Do they go months...
by Riesner Consulting | Sep 18, 2022 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Practice Management, Treatment Planning
This is the time that your staff members need to start using the “Magic Words” again with your patients. That is to remind your patients that, if they have dentistry that needs to be done and if they have dental insurance benefits left to use for 2022, this is...
by Riesner Consulting | Aug 4, 2022 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Employment opportunities,, Leadership, Practice Management, Staff Management
Doctors, I think one of the most important things that you can do to increase productivity is to really care about your staff members. You need to treat your employees like you would want your spouse, or children to be treated at their workplaces. Make...
by Riesner Consulting | Jun 17, 2022 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Leadership, Practice Management
My dad was a really smart man. He unfortunately never got the opportunity to go to college, but he was a good businessman and a good salesperson. I thought he was really sensitive and wise. One day, we were waiting in the car while my husband ran an errand, and...
by Riesner Consulting | May 21, 2022 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Leadership, Marketing, Practice Management, Staff Management
One of my clients had a serious staff problem recently. He had been in the habit of allowing his team members to take Paid Time Off with pay before the benefits had accrued. He had published an addendum to his Handbook stating that if a staff member left...
by Riesner Consulting | Apr 4, 2022 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Leadership, Practice Management, Staff Management
Photo by NeONBRAND on Unsplash It takes so long to train a new dental assistant, especially one that has no previous dental experience. The best advice that I have given to my clients is to take a photo on your cell phone of each type of set up for treatment and have...