by Riesner Consulting | Sep 18, 2022 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Practice Management, Treatment Planning
This is the time that your staff members need to start using the “Magic Words” again with your patients. That is to remind your patients that, if they have dentistry that needs to be done and if they have dental insurance benefits left to use for 2022, this is...
by Riesner Consulting | Jun 17, 2022 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Leadership, Practice Management
My dad was a really smart man. He unfortunately never got the opportunity to go to college, but he was a good businessman and a good salesperson. I thought he was really sensitive and wise. One day, we were waiting in the car while my husband ran an errand, and...
by Riesner Consulting | May 21, 2022 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Leadership, Marketing, Practice Management, Staff Management
One of my clients had a serious staff problem recently. He had been in the habit of allowing his team members to take Paid Time Off with pay before the benefits had accrued. He had published an addendum to his Handbook stating that if a staff member left...
by Riesner Consulting | Jan 29, 2022 | Communication, Dental Practice Management Consulting, new year checklist, Practice Management, Staff Management
PHYSICAL PLANT When you work in the office every day, you hardly notice little things. Know that the patients see everything! Look for chipped paint inside and outside the office, dirty rugs, little bugs and cobwebs in the light fixtures. Windows should be...
by Riesner Consulting | Sep 26, 2021 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Practice Management, Staff Management, Treatment Planning
We are so fortunate in dentistry to be able to employ the services of Dental Hygienists. Hygienists are professionally licensed by each state and are uniquely trained to provide dental oral maintenance services for our patients. Our patients are taught by...