by Riesner Consulting | Jun 27, 2025 | delegating work,, Dental Practice Management Consulting, Dental Practice Systems, Employment opportunities,, Practice Management, spouses working together, Staff Management
Part One This blog will deal with the positive things about having your spouse work in the office. Part Two will deal with the downside. There are many reasons to have your spouse work in the office, especially at the front desk. The doctor has to be...
by Riesner Consulting | May 30, 2025 | Communication, delegating work,, Dental Practice Management Consulting, Dental Practice Systems, employee performance, Leadership, Practice Management, Staff Management, staff meeting communication
So often when I speak to my clients, they complain about the performance of their staff members. The doctors may tell them at the moment, something they have done wrong, but the employee really does not “get” it. Doctors also do not always take the time to...
by Riesner Consulting | May 1, 2025 | Communication, delegating work,, Dental Practice Management Consulting, Dental Practice Systems, Employment opportunities,, Leadership, Practice Management, Staff Management
I recently saw an internet feed from Bent Ericksen & Associates that I thought was very important. It was about the dangers of having working interviews which are very common in dental practices. The feed mentioned two examples of when a working...
by Riesner Consulting | Nov 22, 2024 | Aging Report, Bookkeeping Practices, Communication, Dental Practice Management Consulting, Dental Practice Systems, numbers person,, Practice Management, Staff Management
It is incredibly important to have your Office Manager run reports for you each and every month and that you actually look at them and take action. One of the most important reports is the Aging Report. This is the report of all that is currently owed to you...
by Riesner Consulting | Aug 13, 2024 | Communication, Dental Practice Management Consulting, Good Patient Relations, Staff Management
When a patient is upset about anything, the team members and the doctor need to be empathetic. They need to stop what they are doing, make eye contact with the patient, and listen for a few moments about what is happening for them. It may not seem...
