215.378.9833 flossie@riesnerconsulting.com
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Confront your Employees about their Job Performance

by Flossie | Aug 19, 2011 | Communication, Dental Practice Systems, Leadership, Staff Management

So many of my dentist/clients are so fearful about telling employees the truth about their job performance. It amazes me how such intelligent highly-educated individuals could think that employees could read their minds! Perhaps the dentists can’t deal with the...

Doing Things The First Time is Usually Uncomfortable

by Flossie | Aug 9, 2011 | Dental Practice Systems, Good Patient Relations, Marketing, Staff Management, Treatment Planning

Yes,it is one of those true things about living that doing things the first time is usually uncomfortable. But what is also true is that doing new things is also exciting and brings about real growth. Here is little Ryan after his first real haircut at Little Locks in...

Flossie Riesner’s Tips for Today!

by Flossie | Feb 10, 2011 | Dental Practice Systems, Good Patient Relations, Marketing, Staff Management, Treatment Planning

I just spoke to a dentist who only charged out an exam once a year. How foolish! Dental insurance carriers pay for two examinations per year because it is cost effective for them! Small lesions diagnosed early mean smaller payouts for them. It is the same for your...
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