by Riesner Consulting | Sep 26, 2020 | Bookkeeping Practices, covid19, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations
Have you taken a look at your hygiene schedule for the next few months? Like many general dentists right now, it is probably very empty and not productive. One of my clients told me that he had 543 empty hygiene appointments in September!! Ugh! What is needed right...
by Riesner Consulting | Sep 9, 2020 | Communication, covid19, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Leadership, Practice Management, Staff Management, Transitioning To A Group Practice, Treatment Planning
It is so easy right now to be tired of wearing all the PPE equipment all day, dealing with staff members needing to be out to take care of their children who are still home and not in school, worrying about elderly relatives who need to be protected from Covid-19,...
by Riesner Consulting | Sep 6, 2020 | Communication, covid19, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Practice Management, Staff Management
It is urgent that the doctor and staff dress in a new way with more coverage, KN95 or N95 masks and shields, etc., to reassure patients that your office will be a safe place for them. Yes, you can get shields that allow for your loupes and light to be worn. Do...
by Flossie | Aug 13, 2020 | Communication, covid19, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Leadership, Marketing, Practice Management, Staff Management
“I received this in my email a few days ago. What a great way to encourage your patients to come in for their hygiene appointments. Have this at the front desk so personnel can quote this article when speaking to patients who are afraid to come in for an...
by Flossie | Aug 16, 2016 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Practice Management, Staff Management
I find that dentists are particularly confrontation averse when it comes to managing staff. The result of this is that poorly performing and behaving staff are kept on the payroll way too long. This demoralizes everyone in the office and the staff more and more lose...
by Flossie | Aug 16, 2016 | Dental Practice Management Consulting, Dental Practice Systems, Practice Management
I have to give credit for this tip to the Meadow Brothers and also to Fred Joyal from 1-800-DENTIST. Every new patient should get a personal call from the doctor the evening before their appointment. It is really so simple to do, and works so very well but fewer than...
