by Riesner Consulting | May 1, 2025 | Communication, delegating work,, Dental Practice Management Consulting, Dental Practice Systems, Employment opportunities,, Leadership, Practice Management, Staff Management
I recently saw an internet feed from Bent Ericksen & Associates that I thought was very important. It was about the dangers of having working interviews which are very common in dental practices. The feed mentioned two examples of when a working...
by Riesner Consulting | Jan 31, 2025 | Cleanliness in the Office, delegating work,, Dental Practice Management Consulting, Dental Practice Systems, new year checklist
When you work in the office every day you hardly notice these “little” things. You should know that the patients see everything! “Company” is coming every day and you need to look successful in every way! Look for chipped paint inside and outside...
by Riesner Consulting | Nov 22, 2024 | Aging Report, Bookkeeping Practices, Communication, Dental Practice Management Consulting, Dental Practice Systems, numbers person,, Practice Management, Staff Management
It is incredibly important to have your Office Manager run reports for you each and every month and that you actually look at them and take action. One of the most important reports is the Aging Report. This is the report of all that is currently owed to you...
by Riesner Consulting | Oct 4, 2024 | Bookkeeping Practices, Dental Practice Management Consulting, Dental Practice Systems, numbers person,
It is so very important for you, as the owner of your dental practice, to be aware of the numbers of your business. It is through the numbers that you can understand the productivity and profitability of your practice. The first week of every month you...
by Riesner Consulting | Aug 13, 2024 | Communication, Dental Practice Management Consulting, Good Patient Relations, Staff Management
When a patient is upset about anything, the team members and the doctor need to be empathetic. They need to stop what they are doing, make eye contact with the patient, and listen for a few moments about what is happening for them. It may not seem...
