by Riesner Consulting | Mar 1, 2021 | Communication, covid19, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Leadership, Staff Management
Photo by Hakan Nural on Unsplash It is so important that the doctor be the role model for the staff by getting a Covid-19 vaccine shot as early as possible, and document it photographically on Social Media and in the office. You cannot expect your staff members to get...
by Riesner Consulting | Sep 9, 2020 | Communication, covid19, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Leadership, Practice Management, Staff Management, Transitioning To A Group Practice, Treatment Planning
It is so easy right now to be tired of wearing all the PPE equipment all day, dealing with staff members needing to be out to take care of their children who are still home and not in school, worrying about elderly relatives who need to be protected from Covid-19,...
by Riesner Consulting | Sep 6, 2020 | Communication, covid19, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Practice Management, Staff Management
It is urgent that the doctor and staff dress in a new way with more coverage, KN95 or N95 masks and shields, etc., to reassure patients that your office will be a safe place for them. Yes, you can get shields that allow for your loupes and light to be worn. Do...
by Flossie | Aug 13, 2020 | Communication, covid19, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Leadership, Marketing, Practice Management, Staff Management
“I received this in my email a few days ago. What a great way to encourage your patients to come in for their hygiene appointments. Have this at the front desk so personnel can quote this article when speaking to patients who are afraid to come in for an...
by Flossie | Aug 16, 2016 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Practice Management, Staff Management
I find that dentists are particularly confrontation averse when it comes to managing staff. The result of this is that poorly performing and behaving staff are kept on the payroll way too long. This demoralizes everyone in the office and the staff more and more lose...
by Flossie | Sep 11, 2011 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Leadership, Marketing, Staff Management
I recently consulted with a dentist who just could not understand why his dental hygienists got upset when he rejected their request for more time in their schedule with certain patients for a variety of reasons – the patient is disabled and has problems...
