215.378.9833 flossie@riesnerconsulting.com
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Starting A New Year Checklist

by Riesner Consulting | Jan 29, 2022 | Communication, Dental Practice Management Consulting, new year checklist, Practice Management, Staff Management

PHYSICAL PLANT When you work in the office every day, you hardly notice little things.  Know that the patients see everything! Look for chipped paint inside and outside the office, dirty rugs, little bugs and cobwebs in the light fixtures.  Windows should be...

Empower your dental hygienists and truly value them!

by Flossie | Sep 11, 2011 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Leadership, Marketing, Staff Management

 I recently consulted with a dentist who just could not understand why his dental hygienists got upset when he rejected their request for more time in their schedule with certain patients for a variety of reasons – the patient is disabled and has problems...

Doing Things The First Time is Usually Uncomfortable

by Flossie | Aug 9, 2011 | Dental Practice Systems, Good Patient Relations, Marketing, Staff Management, Treatment Planning

Yes,it is one of those true things about living that doing things the first time is usually uncomfortable. But what is also true is that doing new things is also exciting and brings about real growth. Here is little Ryan after his first real haircut at Little Locks in...
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