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Value Your Hygienist Like Gold

by Riesner Consulting | Sep 26, 2021 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Practice Management, Staff Management, Treatment Planning

We are so fortunate in dentistry to be able to employ the services of Dental Hygienists.  Hygienists are professionally licensed by each state and are uniquely trained to provide dental oral maintenance services for our patients. Our patients are taught by...

There is NO HOPE – unless you take action now!

by Riesner Consulting | Aug 30, 2021 | Communication, Dental Practice Systems, Employment opportunities,, Leadership, Practice Management, Staff Management

Thanks to Gabrielle Henderson @gabriellefaithhenderson on Unsplash. So many doctors complain to me over and over again about the poor performance of a staff member.  They are so fearful that, if they confront the staff member, they might lose them because they...

Embrace Change

by Riesner Consulting | Aug 16, 2021 | Communication, covid19, Dental Practice Management Consulting, Employment opportunities,, Leadership, Practice Management, Staff Management

A crazy roller coaster ride certainly leaves you dizzy and disoriented!  That’s how many of us feel after the last 16 months!  Masks, no masks!  Restaurants, no restaurants! Not inside, only outside!  Most of us are so confused about our day-to-day...

Who is the Office Manager?

by Riesner Consulting | Jun 12, 2021 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Leadership, Practice Management, Staff Management

In most dental practices, there really is no official Office Manager.  First of all, the number of employees is too small, and no one wants to be “managed.” The day-to-day work goes on and the office makes a profit but often the office could do a lot better.  The...

Doctors, Pay Attention!!

by Riesner Consulting | May 16, 2021 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Leadership, Practice Management, Staff Management

Photo by Ani Kolleshi on Unsplash A few weeks ago, a client told me that two patients approached him in church and told him that there were things in his office that were not being managed well. Had they not been clients of long-standing, they probably would have just...

Use Technology to Reverse Pre-Diabetes

by Riesner Consulting | Apr 22, 2021 | Communication, pre-diabetes

Every once in a while, something comes along that totally changes your life. For many years, my husband, Tony, had blood sugar levels that caused his doctors to warn him about developing diabetes. Once he was even told to take a class in Diabetes prevention. Nothing...
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