by Riesner Consulting | Jan 29, 2022 | Communication, Dental Practice Management Consulting, new year checklist, Practice Management, Staff Management
PHYSICAL PLANT When you work in the office every day, you hardly notice little things. Know that the patients see everything! Look for chipped paint inside and outside the office, dirty rugs, little bugs and cobwebs in the light fixtures. Windows should be...
by Riesner Consulting | Nov 21, 2021 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Employment opportunities,, Practice Management, Staff Management
When my husband Tony has his dental practice a usual occurrence was to have candidates for a position do a “working interview.” We wanted to see how they were in the office, around other staff members and patients, and how they performed the job they would be...
by Riesner Consulting | Aug 30, 2021 | Communication, Dental Practice Systems, Employment opportunities,, Leadership, Practice Management, Staff Management
Thanks to Gabrielle Henderson @gabriellefaithhenderson on Unsplash. So many doctors complain to me over and over again about the poor performance of a staff member. They are so fearful that, if they confront the staff member, they might lose them because they...
by Riesner Consulting | Sep 6, 2020 | Communication, covid19, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Practice Management, Staff Management
It is urgent that the doctor and staff dress in a new way with more coverage, KN95 or N95 masks and shields, etc., to reassure patients that your office will be a safe place for them. Yes, you can get shields that allow for your loupes and light to be worn. Do...
by Flossie | Aug 16, 2016 | Dental Practice Management Consulting, Dental Practice Systems, Practice Management
I have to give credit for this tip to the Meadow Brothers and also to Fred Joyal from 1-800-DENTIST. Every new patient should get a personal call from the doctor the evening before their appointment. It is really so simple to do, and works so very well but fewer than...
