Insubordinate Employees

by | Aug 26, 2025 | Communication, delegating work,, Dental Practice Management Consulting, Dental Practice Systems, employee performance, Employment opportunities,, Leadership, Practice Management, Staff Management, staff meeting communication

I find that many of my clients cringe at the thought of disciplining employees who are not doing the job that they were hired to do.  Somehow, the doctors think that the problem will just go away!  Or they think that someone else will handle...

Should You Have Your Spouse Work in the Office at the Front Desk? Part Two

by | Jul 22, 2025 | Communication, delegating work,, Dental Practice Management Consulting, Dental Practice Systems, employee performance, Employment opportunities,, Leadership, new year checklist, Practice Management, spouses working together, Staff Management, staff meeting communication

This blog will deal with the problems of having a spouse work in the office. If the doctor’s spouse works in the office, that spouse must be very sensitive to the feelings of the staff members all of the time.   The spouse that works out best in the office is a very...

Should You Have Your Spouse Work in the Office at the Front Desk?

by | Jun 27, 2025 | delegating work,, Dental Practice Management Consulting, Dental Practice Systems, Employment opportunities,, Practice Management, spouses working together, Staff Management

Part One This blog will deal with the positive things about having your spouse work in the office.  Part Two will deal with the downside. There are many reasons to have your spouse work in the office, especially at the front desk.  The doctor has to be...

Your Employees Can Become Stars (but not without your help)

by | May 30, 2025 | Communication, delegating work,, Dental Practice Management Consulting, Dental Practice Systems, employee performance, Leadership, Practice Management, Staff Management, staff meeting communication

So often when I speak to my clients, they complain about the performance of their staff members.  The doctors may tell them at the moment, something they have done wrong, but the employee really does not “get” it.  Doctors also do not always take the time to...