by Riesner Consulting | Nov 21, 2021 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Employment opportunities,, Practice Management, Staff Management
When my husband Tony has his dental practice a usual occurrence was to have candidates for a position do a “working interview.” We wanted to see how they were in the office, around other staff members and patients, and how they performed the job they would be...
by Riesner Consulting | Oct 21, 2021 | Communication, covid19, Dental Practice Management Consulting, Dental Practice Systems, Employment opportunities,, Leadership, Practice Management, Staff Management
Every business, everywhere, is looking for help. Dental offices are no exception. Most of my clients are operating their offices with a very lean staff, and with difficulty. Staff members have left because of a change in their family situation, because of ill...
by Riesner Consulting | Aug 30, 2021 | Communication, Dental Practice Systems, Employment opportunities,, Leadership, Practice Management, Staff Management
Thanks to Gabrielle Henderson @gabriellefaithhenderson on Unsplash. So many doctors complain to me over and over again about the poor performance of a staff member. They are so fearful that, if they confront the staff member, they might lose them because they...
by Flossie | Aug 16, 2016 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Practice Management, Staff Management
I find that dentists are particularly confrontation averse when it comes to managing staff. The result of this is that poorly performing and behaving staff are kept on the payroll way too long. This demoralizes everyone in the office and the staff more and more lose...
by Flossie | Sep 11, 2011 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Leadership, Marketing, Staff Management
I recently consulted with a dentist who just could not understand why his dental hygienists got upset when he rejected their request for more time in their schedule with certain patients for a variety of reasons – the patient is disabled and has problems...