by Riesner Consulting | Aug 16, 2023 | Communication, Dental Practice Management Consulting, Leadership, medical and memory testing, Staff Management
About 6 or 7 years ago my husband Tony and I enrolled in a longitudinal study from University of California San Diego, Alzheimers Disease Research Center (ADRC), that had been going on for over 35 years. Our thoughts were that we needed to do something to help bring...
by Riesner Consulting | Jul 8, 2023 | 3D dental printing, Dental Practice Management Consulting, Dental Practice Systems, Practice Management
I think it is really important to stay aware of all the things that are available for us today. A dental assistant working at one of my clients’ offices told me last week about a 3-D printer that she saw at a dental meeting. It is currently being used at...
by Riesner Consulting | Jun 17, 2023 | Cleanliness in the Office, Dental Practice Systems, new year checklist, Practice Management, Staff Management
You could be the very best dentist, with the friendliest manner, and have the most wonderful, friendly, competent team, but if your office is not immaculately clean, your office will not thrive. It is absolutely worth the money spent to have your office professionally...
by Riesner Consulting | May 19, 2023 | Communication, Dental Practice Systems, Marketing, new year checklist, Practice Management, social media in the workplace,, Staff Management
Now is the time for you to look over your staff handbook to see if you have included social media concerns. Last week a client called me, very worried about the practice’s image on the web. It seemed that during work hours in the office, two staff members,...
by Riesner Consulting | Apr 13, 2023 | Communication, Dental Practice Systems, Good Patient Relations, Practice Management, Staff Management
In one of my recent consultations with dental clients, I was shocked to hear a staff member say to a patient on the telephone who asked about scaling and root planing, “I am new here and I do not know what that means.” That reflects so badly on the dentist who...
