Your Patients Are Counting On You!

A funny thing happened to me yesterday.  I was on my way to a card game with my friend, Sue, who I have known since elementary school.  She told me how mad she was at her dental office.   She had a problem with a tooth so she made an appointment with...

Start the New Year Right With A Goal Setting Meeting

This is the perfect time to have an extended-time meeting with your team members to set goals and plans for 2023.  It is important to communicate to your team where you have been for the last few years (with bar and line graphs) and where you would like to be in...