Start the New Year Right With A Goal Setting Meeting

This is the perfect time to have an extended-time meeting with your team members to set goals and plans for 2023.  It is important to communicate to your team where you have been for the last few years (with bar and line graphs) and where you would like to be in...

Be Sure To Have A Current Staff Handbook with PTO Policy Spelled Out Clearly

One of my clients had a serious staff problem recently.  He had been in the habit of allowing his team members to take Paid Time Off with pay before the benefits had accrued.  He had published an addendum to his Handbook stating that if a staff member left...

Oral hygiene and the severity of COVID-19 infections

“I received this in my email a few days ago.  What a great way to encourage your patients to come in for their hygiene appointments.  Have this at the front desk so personnel can quote this article when speaking to patients who are afraid to come in for an...