by Riesner Consulting | Nov 22, 2024 | Aging Report, Bookkeeping Practices, Communication, Dental Practice Management Consulting, Dental Practice Systems, numbers person,, Practice Management, Staff Management
It is incredibly important to have your Office Manager run reports for you each and every month and that you actually look at them and take action. One of the most important reports is the Aging Report. This is the report of all that is currently owed to you...
by Riesner Consulting | Aug 13, 2024 | Communication, Dental Practice Management Consulting, Good Patient Relations, Staff Management
When a patient is upset about anything, the team members and the doctor need to be empathetic. They need to stop what they are doing, make eye contact with the patient, and listen for a few moments about what is happening for them. It may not seem...
by Riesner Consulting | May 16, 2024 | Communication, delegating work,, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Leadership, new year checklist, Practice Management, Staff Management
You are only one person and there is a limit to what you can do by yourself. If you want to have the most productive, profitable dental practice, one of the secrets is to delegate to your staff anything and everything that you, the dentist, do not legally have...
by Riesner Consulting | Nov 9, 2023 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Leadership, preventative dental treatments, Staff Management, Treatment Planning
So many of my clients desperately want to have more production from their dental practices, but what they do not realize is that the answer is right in the office. You already have a flow of patients every day, every hour in your office. I call the answer “Same...
by Riesner Consulting | Aug 16, 2023 | Communication, Dental Practice Management Consulting, Leadership, medical and memory testing, Staff Management
About 6 or 7 years ago my husband Tony and I enrolled in a longitudinal study from University of California San Diego, Alzheimers Disease Research Center (ADRC), that had been going on for over 35 years. Our thoughts were that we needed to do something to help bring...
by Riesner Consulting | Jun 17, 2023 | Cleanliness in the Office, Dental Practice Systems, new year checklist, Practice Management, Staff Management
You could be the very best dentist, with the friendliest manner, and have the most wonderful, friendly, competent team, but if your office is not immaculately clean, your office will not thrive. It is absolutely worth the money spent to have your office professionally...