by Riesner Consulting | Aug 16, 2023 | Communication, Dental Practice Management Consulting, Leadership, medical and memory testing, Staff Management
About 6 or 7 years ago my husband Tony and I enrolled in a longitudinal study from University of California San Diego, Alzheimers Disease Research Center (ADRC), that had been going on for over 35 years. Our thoughts were that we needed to do something to help bring...
by Riesner Consulting | Jun 17, 2023 | Cleanliness in the Office, Dental Practice Systems, new year checklist, Practice Management, Staff Management
You could be the very best dentist, with the friendliest manner, and have the most wonderful, friendly, competent team, but if your office is not immaculately clean, your office will not thrive. It is absolutely worth the money spent to have your office professionally...
by Riesner Consulting | May 19, 2023 | Communication, Dental Practice Systems, Marketing, new year checklist, Practice Management, social media in the workplace,, Staff Management
Now is the time for you to look over your staff handbook to see if you have included social media concerns. Last week a client called me, very worried about the practice’s image on the web. It seemed that during work hours in the office, two staff members,...
by Riesner Consulting | Apr 13, 2023 | Communication, Dental Practice Systems, Good Patient Relations, Practice Management, Staff Management
In one of my recent consultations with dental clients, I was shocked to hear a staff member say to a patient on the telephone who asked about scaling and root planing, “I am new here and I do not know what that means.” That reflects so badly on the dentist who...
by Riesner Consulting | Jan 8, 2023 | Communication, Dental Practice Management Consulting, Leadership, new year checklist, Staff Management
Your dental practice can never thrive if you, the dentist, are not in tiptop shape, both physically and mentally. There are things you can commit to right now for the new year, to be your best YOU! Start eating the best food that you can. I just read an...
by Riesner Consulting | Oct 27, 2022 | Dental Practice Management Consulting, Dental Practice Systems, Practice Management, Staff Management
You really believe that you can change lives by providing dental care to your patients, but do you provide that care regularly to your employees? Do your staff members get dental checkups only when there is a cancellation that cannot be filled? Do they go months...
