by Riesner Consulting | Aug 30, 2021 | Communication, Dental Practice Systems, Employment opportunities,, Leadership, Practice Management, Staff Management
Thanks to Gabrielle Henderson @gabriellefaithhenderson on Unsplash. So many doctors complain to me over and over again about the poor performance of a staff member. They are so fearful that, if they confront the staff member, they might lose them because they...
by Riesner Consulting | Aug 16, 2021 | Communication, covid19, Dental Practice Management Consulting, Employment opportunities,, Leadership, Practice Management, Staff Management
A crazy roller coaster ride certainly leaves you dizzy and disoriented! That’s how many of us feel after the last 16 months! Masks, no masks! Restaurants, no restaurants! Not inside, only outside! Most of us are so confused about our day-to-day...
by Riesner Consulting | Jun 12, 2021 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Leadership, Practice Management, Staff Management
In most dental practices, there really is no official Office Manager. First of all, the number of employees is too small, and no one wants to be “managed.” The day-to-day work goes on and the office makes a profit but often the office could do a lot better. The...
by Riesner Consulting | May 16, 2021 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Leadership, Practice Management, Staff Management
Photo by Ani Kolleshi on Unsplash A few weeks ago, a client told me that two patients approached him in church and told him that there were things in his office that were not being managed well. Had they not been clients of long-standing, they probably would have just...
by Riesner Consulting | Mar 6, 2021 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Leadership, Practice Management, preventative dental treatments, Staff Management
I read an item in my email today that was absolutely brilliant! With all the hundreds of emails that I get on a daily, monthly, and yearly basis, I do not think that I ever saw this before. Yet, it is really a simple concept and I must give credit to Steve Anderson...
by Riesner Consulting | Mar 1, 2021 | Communication, covid19, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Leadership, Staff Management
Photo by Hakan Nural on Unsplash It is so important that the doctor be the role model for the staff by getting a Covid-19 vaccine shot as early as possible, and document it photographically on Social Media and in the office. You cannot expect your staff members to get...
