Take Care of the Dental Needs of Your Staff and Watch Their Loyalty to the Office Grow
You really believe that you can change lives by providing dental care to your patients, but do you provide that care regularly to your employees? Do your staff members get dental checkups only when there is a cancellation that cannot be filled? Do they go months...
It’s That Time of the Year Again…
This is the time that your staff members need to start using the “Magic Words” again with your patients. That is to remind your patients that, if they have dentistry that needs to be done and if they have dental insurance benefits left to use for 2022, this is...
Bring Joy To Your Life
During these Covid times, so much has been taken away from us and some days have been difficult. So it happened that in June, 2021 my husband, Tony, and I started to think about getting a dog. We had not owned a dog for over 30 years. It was that old...
Really Care About Your Staff Members
Doctors, I think one of the most important things that you can do to increase productivity is to really care about your staff members. You need to treat your employees like you would want your spouse, or children to be treated at their workplaces. Make...
Things I Learned From My Dad… that really helped my business and my life
My dad was a really smart man. He unfortunately never got the opportunity to go to college, but he was a good businessman and a good salesperson. I thought he was really sensitive and wise. One day, we were waiting in the car while my husband ran an errand, and...
Be Sure To Have A Current Staff Handbook with PTO Policy Spelled Out Clearly
One of my clients had a serious staff problem recently. He had been in the habit of allowing his team members to take Paid Time Off with pay before the benefits had accrued. He had published an addendum to his Handbook stating that if a staff member left...
Help for Your New Dental Assistants
Photo by NeONBRAND on Unsplash It takes so long to train a new dental assistant, especially one that has no previous dental experience. The best advice that I have given to my clients is to take a photo on your cell phone of each type of set up for treatment and have...
Take Action Now to Retain Your Staff Members
We all have begun to notice that every day prices are on the rise, and not just a little… In fact, it was reported that in 2021 the Consumer Price Index rose about 7% according to the Labor Department Bureau of Statistics. That is the highest pace since...
Starting A New Year Checklist
PHYSICAL PLANT When you work in the office every day, you hardly notice little things. Know that the patients see everything! Look for chipped paint inside and outside the office, dirty rugs, little bugs and cobwebs in the light fixtures. Windows should be...
Are Working Interviews A Good Idea?
When my husband Tony has his dental practice a usual occurrence was to have candidates for a position do a “working interview.” We wanted to see how they were in the office, around other staff members and patients, and how they performed the job they would be...