by Riesner Consulting | Nov 9, 2023 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Leadership, preventative dental treatments, Staff Management, Treatment Planning
So many of my clients desperately want to have more production from their dental practices, but what they do not realize is that the answer is right in the office. You already have a flow of patients every day, every hour in your office. I call the answer “Same...
by Riesner Consulting | Oct 21, 2023 | Communication, Living Life Fully
We live day to day waking up, getting dressed, doing whatever work we are expected to do, preparing and eating meals on our regular schedule, and sleeping to refresh our bodies. We give so little thought about when our lives could be over. Last week I lost a...
by Riesner Consulting | Aug 16, 2023 | Communication, Dental Practice Management Consulting, Leadership, medical and memory testing, Staff Management
About 6 or 7 years ago my husband Tony and I enrolled in a longitudinal study from University of California San Diego, Alzheimers Disease Research Center (ADRC), that had been going on for over 35 years. Our thoughts were that we needed to do something to help bring...
by Riesner Consulting | May 19, 2023 | Communication, Dental Practice Systems, Marketing, new year checklist, Practice Management, social media in the workplace,, Staff Management
Now is the time for you to look over your staff handbook to see if you have included social media concerns. Last week a client called me, very worried about the practice’s image on the web. It seemed that during work hours in the office, two staff members,...
by Riesner Consulting | Apr 13, 2023 | Communication, Dental Practice Systems, Good Patient Relations, Practice Management, Staff Management
In one of my recent consultations with dental clients, I was shocked to hear a staff member say to a patient on the telephone who asked about scaling and root planing, “I am new here and I do not know what that means.” That reflects so badly on the dentist who...
by Riesner Consulting | Mar 12, 2023 | Bookkeeping Practices, Communication, Dental Practice Management Consulting, Dental Practice Systems, Marketing
Everyone in your office needs to be accountable to someone, so that things get done accurately and in a timely fashion. Every month certain reports need to be submitted to the doctor so that there can be an assessment about the health of the practice at that...