by Riesner Consulting | Nov 22, 2024 | Aging Report, Bookkeeping Practices, Communication, Dental Practice Management Consulting, Dental Practice Systems, numbers person,, Practice Management, Staff Management
It is incredibly important to have your Office Manager run reports for you each and every month and that you actually look at them and take action. One of the most important reports is the Aging Report. This is the report of all that is currently owed to you...
by Riesner Consulting | Aug 13, 2024 | Communication, Dental Practice Management Consulting, Good Patient Relations, Staff Management
When a patient is upset about anything, the team members and the doctor need to be empathetic. They need to stop what they are doing, make eye contact with the patient, and listen for a few moments about what is happening for them. It may not seem...
by Riesner Consulting | Jul 9, 2024 | Communication, Dental Practice Management Consulting, Leadership, Living Life Fully, Marketing, positive thinking
My husband, Tony, and I always think on the positive side of things. When we are going to a Padres game, we always think that we will find a parking spot nearby and most of the time we find that spot! When we went to a celebration of 100 years of Naval Aviation...
by Riesner Consulting | Jun 6, 2024 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Leadership, Practice Management, staff meeting communication
Many of my clients rarely have staff meetings. That is really a mistake. Staff meetings are so very important to bond your staff together and to communicate to your team the mission you have for your dental practice. Often dentists are at a loss...
by Riesner Consulting | May 16, 2024 | Communication, delegating work,, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Leadership, new year checklist, Practice Management, Staff Management
You are only one person and there is a limit to what you can do by yourself. If you want to have the most productive, profitable dental practice, one of the secrets is to delegate to your staff anything and everything that you, the dentist, do not legally have...
by Riesner Consulting | Mar 23, 2024 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, new year checklist, preventative dental treatments, Treatment Planning
A funny thing happened to me yesterday. I was on my way to a card game with my friend, Sue, who I have known since elementary school. She told me how mad she was at her dental office. She had a problem with a tooth so she made an appointment with...
