by Flossie | Sep 12, 2011 | Communication, Dental Practice Systems, Fulfillment, Leadership
How proud I am of my daughter, Amy, and her friend Beca who completed a triathalon yesterday! Like everything else we all want in life, it took committment, perseverance and courage! Using this philosophy in dental practice makes all your dreams come true . Whether...
by Flossie | Sep 11, 2011 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Leadership, Marketing, Staff Management
I recently consulted with a dentist who just could not understand why his dental hygienists got upset when he rejected their request for more time in their schedule with certain patients for a variety of reasons – the patient is disabled and has problems...
by Flossie | Aug 19, 2011 | Communication, Dental Practice Systems, Leadership, Staff Management
So many of my dentist/clients are so fearful about telling employees the truth about their job performance. It amazes me how such intelligent highly-educated individuals could think that employees could read their minds! Perhaps the dentists can’t deal with the...
by Flossie | Aug 9, 2011 | Dental Practice Systems, Good Patient Relations, Marketing, Staff Management, Treatment Planning
Yes,it is one of those true things about living that doing things the first time is usually uncomfortable. But what is also true is that doing new things is also exciting and brings about real growth. Here is little Ryan after his first real haircut at Little Locks in...
by Flossie | Jul 11, 2011 | Good Patient Relations, Marketing
Social Media is one of the best ways to market your practice today. I just love Facebook Ads – you can set the budget (even $1 per day) -you only pay when someone clicks on your ad. When the person clicks on your ad you can set it to go to your Facebook page or...