by Riesner Consulting | May 21, 2022 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Leadership, Marketing, Practice Management, Staff Management
One of my clients had a serious staff problem recently. He had been in the habit of allowing his team members to take Paid Time Off with pay before the benefits had accrued. He had published an addendum to his Handbook stating that if a staff member left...
by Riesner Consulting | Jan 29, 2022 | Communication, Dental Practice Management Consulting, new year checklist, Practice Management, Staff Management
PHYSICAL PLANT When you work in the office every day, you hardly notice little things. Know that the patients see everything! Look for chipped paint inside and outside the office, dirty rugs, little bugs and cobwebs in the light fixtures. Windows should be...
by Riesner Consulting | Sep 26, 2021 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Practice Management, Staff Management, Treatment Planning
We are so fortunate in dentistry to be able to employ the services of Dental Hygienists. Hygienists are professionally licensed by each state and are uniquely trained to provide dental oral maintenance services for our patients. Our patients are taught by...
by Riesner Consulting | Dec 30, 2020 | Communication, covid19, Dental Practice Management Consulting, Fulfillment, Good Patient Relations, Practice Management
This has certainly been a year like none other, at least in my lifetime. Every day brought more and more bad news about the numbers of people who passed away, and, as the year draws to a close, the most cases of Covid-19 and hospitalizations in the US since the...
by Riesner Consulting | Sep 6, 2020 | Communication, covid19, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Practice Management, Staff Management
It is urgent that the doctor and staff dress in a new way with more coverage, KN95 or N95 masks and shields, etc., to reassure patients that your office will be a safe place for them. Yes, you can get shields that allow for your loupes and light to be worn. Do...