by Riesner Consulting | Jun 17, 2022 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Leadership, Practice Management
My dad was a really smart man. He unfortunately never got the opportunity to go to college, but he was a good businessman and a good salesperson. I thought he was really sensitive and wise. One day, we were waiting in the car while my husband ran an errand, and...
by Riesner Consulting | May 21, 2022 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Leadership, Marketing, Practice Management, Staff Management
One of my clients had a serious staff problem recently. He had been in the habit of allowing his team members to take Paid Time Off with pay before the benefits had accrued. He had published an addendum to his Handbook stating that if a staff member left...
by Riesner Consulting | Apr 4, 2022 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Leadership, Practice Management, Staff Management
Photo by NeONBRAND on Unsplash It takes so long to train a new dental assistant, especially one that has no previous dental experience. The best advice that I have given to my clients is to take a photo on your cell phone of each type of set up for treatment and have...
by Riesner Consulting | Jan 29, 2022 | Communication, Dental Practice Management Consulting, Leadership, Practice Management, Staff Management
We all have begun to notice that every day prices are on the rise, and not just a little… In fact, it was reported that in 2021 the Consumer Price Index rose about 7% according to the Labor Department Bureau of Statistics. That is the highest pace since...
by Riesner Consulting | Jan 29, 2022 | Communication, Dental Practice Management Consulting, new year checklist, Practice Management, Staff Management
PHYSICAL PLANT When you work in the office every day, you hardly notice little things. Know that the patients see everything! Look for chipped paint inside and outside the office, dirty rugs, little bugs and cobwebs in the light fixtures. Windows should be...
by Riesner Consulting | Nov 21, 2021 | Communication, Dental Practice Management Consulting, Dental Practice Systems, Employment opportunities,, Practice Management, Staff Management
When my husband Tony has his dental practice a usual occurrence was to have candidates for a position do a “working interview.” We wanted to see how they were in the office, around other staff members and patients, and how they performed the job they would be...
