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There is NO HOPE – unless you take action now!

by Riesner Consulting | Aug 30, 2021 | Communication, Dental Practice Systems, Employment opportunities,, Leadership, Practice Management, Staff Management

Thanks to Gabrielle Henderson @gabriellefaithhenderson on Unsplash. So many doctors complain to me over and over again about the poor performance of a staff member.  They are so fearful that, if they confront the staff member, they might lose them because they...

Reassuring your patients during a pandemic

by Riesner Consulting | Sep 6, 2020 | Communication, covid19, Dental Practice Management Consulting, Dental Practice Systems, Good Patient Relations, Practice Management, Staff Management

It is urgent that the doctor and staff dress in a new way with more coverage, KN95 or N95 masks and shields, etc., to reassure patients that your office will be a safe place for them. Yes, you can get shields that allow for your loupes and light to be worn.  Do...

Welcome New Patients Early!

by Flossie | Aug 16, 2016 | Dental Practice Management Consulting, Dental Practice Systems, Practice Management

I have to give credit for this tip to the Meadow Brothers and also to Fred Joyal from 1-800-DENTIST. Every new patient should get a personal call from the doctor the evening before their appointment.  It is really so simple to do, and works so very well but fewer than...
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